preguntas frecuentes

Q: How long after I order will I receive the dress?

Tiempo normal: dentro 25-30 días (Por lo general, toma alrededor 30 días de entrega desde noviembre hasta el próximo año puede debido a que el marco de tiempo es la temporada de compras.)
orden urgente: dentro 20 days Even Earlier , por favor añadir $30.00

 

Q: Is a petticoat included in my order?

Petticoats are not included in any orders. You will have to order separately. You can buy a petticoat in our store.

 

Q: How do customize the measurement?

You can choose custom sizes or custom color options.
Then leave the detailed measurement in the shopping cart when you place an order.

 

Q: What is your cancellation policy?

Unpaid order: could be cancelled within 1-2 días.
Paid less than 3 días, 50% cost of dress and shipping cost could be returned,
Paid at 3-20 días, 30% cost of dress and shipping cost could be returned.
Dress has sent, can’t return the payment to you.

 

Q: How can i order the dress if i have some color and special request for the dress?

You can kindly offer me a note when placing the order. You can write down the color, measurements you need and special requirement in the note. And most importantly is that please kindly offer me your phone NO. in the note for shipping!